Feel confident. You have an advocate in your corner.
We have high expectations for our agents and partners, but for good reason. We are known to provide the best service and we want to maintain that reputation.
We noticed that most insurance agents and companies are married to a process we simply don’t agree with. Clients are rushed through making decisions and signing paperwork without completely understanding what they are signing. See how we’re different.
One of these strategies is employing so-called “Dummy Profiles”. These profiles make it look as though we are a retired client looking for a service. We wait for the service provider to reach out to us via this dummy profile and record our interaction with them. How was the customer service experience? Are the solutions/services offered reasonably priced? Were there any issues or concerns?
Another strategy is reaching out to current clients of these new solutions/services and gather feedback. Feedback can tell you a lot about an offered service or solution and can help us vet them even better.
In short, we put new solutions/services through a series of steps to ensure that we only offer the best to our clients.
TrueLIFE also researches how long these companies have been in business, how established they are and how big their network is.
These companies, if chosen, will represent TrueLIFE and we want to make sure that they not only understand what we stand for but also represent us in the best possible light.
TrueLIFE is proud to be an Oregon-based, Veteran-owned agency offering a large variety of insurance and financial solutions including Accident, Annuities, Cancer, Critical Illness, Dental, Disability, Final Expenses, Health (ACA Compliant Private), Hearing, Hospital, Legal, Life, Long Term Care, Medicare Supplements, Medicare Advantage), Pet, Prescription Drug Plans, and Vision.